How to Cancel Ancestry
in 2026
Cancel Ancestry subscription — family tree and data remain after cancellation.
Before you cancel: No refunds for Ancestry subscriptions after the free trial period.
How to Cancel Ancestry on Web (Recommended)
Cancelling via the website is the most reliable method and works for all subscription types.
Log in at ancestry.com.
Click your profile icon > "Account Settings".
Go to "Subscription" > "Cancel Subscription".
Follow the steps and confirm.
How to Cancel Ancestry on iPhone / iPad
iPhone Settings > Apple ID > Subscriptions > Ancestry. Cancel.
How to Cancel Ancestry on Android
Google Play > Subscriptions > Ancestry. Cancel.
Pro Tips Before You Cancel
- →Your family tree and any records you've saved remain in your account on the free tier.
Still Can't Cancel? Here's What to Do
Contact Ancestry Support
Search "Ancestry cancel subscription support" for their current support page. Use live chat for the fastest response.
Block via Your Bank or PayPal
If you cannot cancel through the service, call your bank or credit card provider and ask them to block future charges. Most banks can also initiate a chargeback for unauthorized recurring charges.
Cancel via PayPal
If you pay via PayPal: Log in → Settings → Payments → Manage automatic payments → find Ancestry → Cancel.
Frequently Asked Questions
What do I keep after cancelling Ancestry?
Your family tree, uploaded photos and notes are preserved. Record hints and DNA results remain accessible. Database search access is removed.
Cancelled Ancestry? You probably have more.
The average person pays for 12+ subscriptions. See yours in one place.