How to Cancel Amazon Prime
in 2026
Cancel Amazon Prime and stop automatic renewal — keep benefits until period ends.
Before you cancel: Amazon offers a prorated refund if you cancel shortly after renewal and have not used Prime benefits heavily during that period.
First: how are you billed for Amazon Prime?
This decides where you cancel, and getting it wrong is the usual reason a cancellation appears impossible. If you subscribed inside an app on your phone, the payment is handled by Apple or Google — and Amazon Prime’s own website has no cancel button for you.
Not sure? Check which account the charge appears on. A charge from Apple or Google rather than from Amazon Prime tells you immediately.
Directly with the provider
- Go to amazon.com and sign in to your account.
- Hover over "Account & Lists" in the top-right and click "Account".
- Click "Prime" or search for "Manage Prime Membership".
- Click "Update, cancel and more" then "End Membership".
- Choose whether to end immediately (possible refund) or at period end.
- Confirm by clicking "Cancel membership".
Through the Apple App Store
Apple subscription settingsOn iPhone or iPad: Settings → tap your name → Subscriptions. On a Mac: App Store → your name → Account Settings. The provider’s own website cannot cancel an Apple-billed subscription.
- Open the Amazon app and tap the menu icon (☰).
- Tap "Account" > "Manage Prime Membership".
- Tap "End Membership" and follow the prompts.
- Alternatively, cancel via iPhone Settings > Subscriptions if subscribed through Apple.
Through Google Play
Google Play subscriptionsIn the Play Store app: tap your profile icon → Payments & subscriptions → Subscriptions. Or play.google.com/store/account/subscriptions in a browser.
- Open the Amazon app and tap the menu icon.
- Go to "Account" > "Manage Prime Membership".
- Tap "End Membership" and confirm your choice.
The billing routes above are inferred from the platforms Amazon Prime is available on, not confirmed against the provider. If you find a route missing or wrong, tell us — that is the most useful correction you can send.
We do not hold Amazon Prime’s official cancellation URL on file. Reach it from inside your account rather than from a search result — cancellation pages attract imitations designed to capture logins.
These steps are compiled from Amazon Prime’s published documentation and have not been independently re-walked by us. Providers redesign account pages without notice, so treat the structure as a guide rather than a guarantee.
After you cancel
- Keep the confirmation email or take a screenshot. It is the only evidence you have.
- Most subscriptions run until the end of the period you have already paid for — cancelling is usually not the same as an immediate refund.
- Check your next statement. A cancellation that did not register looks identical to one that did until the charge arrives.
Do not use a bank block or a chargeback as a way to cancel. Blocking a payment does not end a contract: the subscription usually stays active, the amount owed can keep accruing, and the account can end up with a collections agency. If you are charged after a confirmed cancellation, contact the provider in writing first, then your national consumer authority.
Pro Tips Before You Cancel
- →If you have not used Prime Video, Prime Delivery or other benefits after renewal, you may qualify for a full refund.
- →Cancelling removes Prime Video, free delivery, Prime Music and Reading.
- →Amazon Kids+ subscriptions must be cancelled separately.
Still Can't Cancel? Here's What to Do
Contact Amazon Prime Support
Search "Amazon Prime cancel subscription support" for their current support page. Use live chat for the fastest response.
Block via Your Bank or PayPal
A bank block or a chargeback is not a way to cancel. Blocking the payment does not end the contract — the subscription usually stays active and the amount owed can keep building, sometimes ending up with a collections agency. A chargeback is a dispute process for charges you never authorised.
If you have cancelled and are still being charged, the order is: contact the provider in writing and keep the confirmation; if that fails, raise it with the consumer authority for your country (linked from our country pages); and only where the charge is genuinely unauthorised, raise a dispute with your card issuer.
Cancel via PayPal
If you pay via PayPal: Log in → Settings → Payments → Manage automatic payments → find Amazon Prime → Cancel.
Frequently Asked Questions
Can I get a refund when I cancel Amazon Prime?
Yes, potentially. Amazon offers refunds if you cancel within a few days of renewal and have not heavily used Prime benefits. End immediately to trigger the refund check.
What do I lose when I cancel Amazon Prime?
You lose Prime Video, free two-day shipping, Prime Music, Prime Reading, Prime Gaming and exclusive deals.
Does cancelling Amazon Prime affect my Amazon account?
No. Your order history, saved addresses and wishlist all remain. Only Prime benefits are removed.
How do I cancel Amazon Prime Video specifically?
Prime Video is bundled with Amazon Prime — they cannot be cancelled separately. Cancel Prime to remove Prime Video.