💻Software & Productivity

How to Cancel Zoom
in 2026

Cancel Zoom Pro — revert to the 40-minute free plan for small meetings.

By Marcus Webb·Last verified: January 2026
Quick Summary
Time needed
~5 minutes
Difficulty
Medium
Refund possible
No
Notice period
Annual plans: cancel before renewal. No prorated refund.
Available on
Web

Before you cancel: Zoom does not offer refunds for cancelled subscriptions.

How to Cancel Zoom on Web (Recommended)

Cancelling via the website is the most reliable method and works for all subscription types.

1

Go to zoom.us and sign in to your account.

2

Click "Account Management" > "Billing".

3

Click "Cancel Subscription" under your plan.

4

Follow the prompts and confirm.

How to Cancel Zoom on iPhone / iPad

1

Zoom subscriptions must be cancelled via zoom.us. The iOS app does not support subscription management.

How to Cancel Zoom on Android

1

Zoom subscriptions must be cancelled via zoom.us.

Pro Tips Before You Cancel

Still Can't Cancel? Here's What to Do

Contact Zoom Support

Search "Zoom cancel subscription support" for their current support page. Use live chat for the fastest response.

Block via Your Bank or PayPal

If you cannot cancel through the service, call your bank or credit card provider and ask them to block future charges. Most banks can also initiate a chargeback for unauthorized recurring charges.

Cancel via PayPal

If you pay via PayPal: Log in → Settings → Payments → Manage automatic payments → find Zoom → Cancel.

Frequently Asked Questions

Can I still use Zoom for free after cancelling?

Yes. Zoom's free plan allows unlimited 1-on-1 meetings and group calls up to 40 minutes with up to 100 participants.

Cancelled Zoom? You probably have more.

The average person pays for 12+ subscriptions. See yours in one place.

SubTracker.io →

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